Privacy policy
Effective date: November 14, 2026
Pet Stop of Eastern Washington respects your privacy. This policy explains how we collect and use information through our website, Facebook and Instagram lead forms, and communications about our services.
Information you provide
When you request an estimate, contact us, or use our services, we may collect your name, email address, phone number, property address or ZIP code, and information you provide about your dogs, yard, installation plans, or service needs.
How we use your information
We use this information to respond to questions, prepare estimates, arrange appointments, provide installation, training and repair services, maintain customer records, and follow up about your request.
Submitting an estimate request allows us to respond using the contact details you provide. You can ask us to stop promotional follow-up at any time.
Website analytics and advertising
Our website uses Google Analytics, Google Ads tracking, Meta Pixel, and Microsoft Clarity to understand website activity, measure advertising results, improve our website, and support advertising.
These tools may collect information such as your IP address, browser and device details, pages visited, referral sources, and interactions with our website using cookies and similar technologies.
Microsoft Clarity helps us understand how visitors use our website through heatmaps and session recordings, including clicks, scrolling, and navigation. Microsoft may use this information to provide and improve its services and for advertising purposes. Learn more in the Microsoft Privacy Statement.
You can also review Google’s Privacy Policy and Meta’s Privacy Policy.
Forms, chat, and service providers
Our website is hosted through Durable. Information submitted through website forms may be processed and stored through Durable and providers supporting our business communications.
If you use our website’s chat assistant, information you enter may be processed by the chat service provider to respond to your questions. Please avoid entering sensitive personal or financial information into chat.
Information submitted through Facebook or Instagram forms is also processed by Meta under its own policies.
We may share information with providers that help us operate our website, communicate with customers, measure advertising, and deliver services. We may also disclose information when required by law or to protect our business, customers, or others.
Your choices
You may contact us to request access to, correction of, or deletion of information you have provided. Some records may need to be retained for service, warranty, accounting, or legal purposes.
You can manage cookies through your browser and advertising preferences through your Google and Meta account settings. Blocking cookies may affect website features and does not necessarily stop all data collection.
Retention and security
We retain information for customer service, warranty support, business records, and applicable legal requirements. No website, storage system, or method of transmitting information is completely secure.
Other websites
Our website may link to other websites. Their privacy practices are governed by their own policies.
Policy updates
We may update this policy as our services or information practices change. Updates will appear on this page with a revised effective date.
Contact us
Pet Stop of Eastern Washington
Twisp, Washington
Call or text: 509-885-0934
Website: https://petstopofeasternwashington.com